Bengaluru, September 2, 2025 — In a significant leadership move, Flipkart has appointed Balaji Thiagarajan as its new Chief Technology and Product Officer (CTPO). The appointment reflects Flipkart’s intent to strengthen its technology and product vision as India’s e-commerce battle heats up.
A Veteran Technologist
Balaji Thiagarajan brings more than 25 years of global experience across top technology companies. He has previously held leadership roles at:
- Google, where he worked on AI-driven innovations and global-scale platforms.
- Microsoft, where he contributed to building enterprise-grade software solutions.
- Uber, where he helped scale consumer-focused mobility technologies.
- Yahoo, where he worked on consumer internet products and search platforms.
His diverse experience across consumer, enterprise, and mobility technology makes him a strong choice to guide Flipkart’s product and engineering roadmap.
Why It Matters for Flipkart
As CTPO, Thiagarajan will oversee Flipkart’s technology, product, and design functions, focusing on:
- Driving AI and cloud adoption to improve platform efficiency.
- Strengthening supply chain technologies for faster and more reliable deliveries.
- Enhancing customer experience with personalized shopping and payment solutions.
- Scaling Flipkart’s OneTech organization, ensuring seamless collaboration across tech teams.
Industry Context
India’s e-commerce market is expected to reach $150 billion by 2030, with Flipkart, Amazon, Reliance JioMart, and Meesho competing for dominance. The battle is no longer just about discounts but about technology-driven innovation — from warehousing automation to AI-driven personalization.
Thiagarajan’s appointment comes as Flipkart looks to solidify its edge in technology, balancing customer experience with long-term scalability.
Flipkart’s Statement
In a company release, Flipkart stated:
“Balaji’s appointment reinforces our commitment to building future-ready, inclusive, and impactful technology solutions for consumers and small businesses across India.”
